Thank you for shopping at Cosmetic Culture
If you are not entirely satisfied with your purchase, perhaps you have ordered an incorrect item, we are here to help.

You have 28 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received them. Your item must be in the original packaging. Your item needs to be accompanied by the receipt or proof of purchase.

Items must be returned to:
Cosmetic Culture Limited

Lowton Business Park

Lowton St Mary’s


WA32 2AP

Once we have received and inspected your item we will notify you of the status of your refund.
Upon approval of your return we will initiate a refund to your credit card (or original method of payment). You will receive your credit within a certain amount of days depending upon your card issuer’s policy.

You will be responsible for paying your own shipping costs for returning your item.

Contact us
You are important to us. Please contact us if you have any questions about how to return items to us.